Delivery Information

At Wentra, we aim to provide a smooth, fast, and reliable delivery experience for all our customers. Please read the following delivery information carefully.

Order Processing Time

All orders are generally processed and prepared for dispatch within 1–3 business days after successful order confirmation.

Orders placed on Sundays, public holidays, or during peak sale periods may take slightly longer to process.

Once your order is dispatched, tracking details (if applicable) will be shared through SMS, Email, or WhatsApp.

Estimated Delivery Time

Orders are usually delivered within 3–7 business days, depending on your delivery location and courier partner availability.

Delivery timelines may vary for:

• Remote locations

• High-demand periods

• Weather conditions

• Public holidays

• Unexpected courier delays

Please note that delivery timelines are estimates and may occasionally be affected by external circumstances beyond our control.

Delivery Partners

We work with trusted courier and logistics partners to ensure safe and timely deliveries.

Courier partners may vary based on serviceability and delivery location.

Order Tracking

Customers can easily track their shipment through our Track My Order page using the provided Tracking ID / AWB Number.

Tracking information may take 24–48 hours after dispatch to become active.

Failed Delivery Attempts

If delivery fails due to incorrect address, unavailable recipient, or unreachable contact number, re-delivery may be attempted depending on courier partner policies.

Customers are requested to provide complete and accurate delivery details while placing orders.

Delivery Availability

Currently, Wentra primarily delivers across India. Delivery availability may vary depending on courier service coverage.

Need Help?

For delivery-related support or order assistance, please contact us:

Trade Name: Wentra
Legal Name: NILESH VALJIBHAI ASODARIYA
Registration Number: 24CWCPA7515G3ZW

📞 Call & WhatsApp: +91 90811 59409
📧 Email: Support@wentra.in

Address:
89-Chamunda Nagar Society, Near Krishna Park Society, Simadagaam, Surat, Gujarat, 395006, India

Support Hours:
10:00 AM to 7:00 PM (IST)
Live Chat Support Available